Northeast Community Credit Union
Log In Sign Up Online Banking
Log In Sign Up VISA® Access
Checking Services
Home Financing
Consumer Loans
Platinum VISA Card
Savings & Investments
Financial Planning
Convenience Services
Rates & Calculators
About Northeast
NCCU in the Community
Haverhill High School
Request Information
Privacy & Security
Northeast Community Credit Union - Since 1934 - 978-374-4533
Hours & Locations
Equal Housing Lender - MSIC - NCUA - Your savings federally insured to $100,000 • National Credit Union Administration, a U.S. Government Agency
Privacy & Security

Privacy on our web site

The following discloses our information gathering and dissemination practices for our web site:

  • Visitors to the Northeast Community Credit Union web site will remain anonymous. We do not collect personal identifying information about visitors to our site.
  • We use your IP address to help diagnose problems with our server, and to administer our web site. Our servers collect standard nonidentifying information about visitors to the site, such as date and time visited, IP address, city, state, and country. This information is used to compile standard statistics on site usage.
  • We use cookies for our loan calculators, as well as to deliver content specific to your interests.
  • If you have provided identification (such as name and address) via e-mail or information request forms the information will only be used to communicate with you to handle your request. It is not sold or transferred to other parties.
  • This site contains links to community web sites. Northeast Community Credit Union is not responsible for the privacy practices or the content of such web sites.

Contacting Northeast Community Credit Union
If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact:

Northeast Community Credit Union
100 Lafayette Square
Haverhill, MA 01831-2079
(978) 374-4533

Privacy Disclosure

Notice Of Your Financial Privacy Rights
We, our, and us, when used in this notice, mean Northeast Community Credit Union. This is our privacy notice for our members. When we use the words "you" and "your" we mean the following types of members:
Our consumer members who have a continuing relationship by purchasing or holding financial products or services such as a(n):

  • Share account
  • Loan account
  • Credit card account
  • Individual Retirement Account

We will tell you the sources of the information we collect about you. We will tell you what measures we take to secure that information. We first define some terms. "Nonpublic personal information" means information about you that we collect in connection with providing a financial product or service to you. Nonpublic personal information does not include information that is available from public sources, such as telephone directories or government records. Hereafter, we will use the term "information" to mean nonpublic personal information as defined in this section. An "affiliate" is a company we own or control. A "nonaffiliated third party" is a person we do not employ or a company that is not an affiliate of ours. This is also known as nonaffiliated third party, or simply, an "other party."

The Information We Collect
We collect information about you from the following sources:

  • Information you give us on applications or other forms
  • Information about your transactions with us
  • Information about your transactions with other parties
  • Information from a consumer reporting agency

The Confidentiality, Security, And Integrity Of Your Information
We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards to protect this information.

Your Information And Other Parties
We will not disclose information about you to anyone except as disclosed in this policy or as permitted by law. Examples of this might include disclosures necessary to service your account or prevent unauthorized transactions.

Information About Former Members
We do not disclose information about former members, except as permitted by law.

Authorized Sharing – Outside Marketing Services
We may disclose the following information to companies that perform marketing services on our behalf, such as:

  • Information about your transactions with us
  • Name
  • Address

We disclose the information listed above with companies that perform marketing services on our behalf. You do not have a right to opt out of the disclosure of this information. We may also disclose information about you to other outside marketing services as permitted by law.

Types of Businesses
Here are the types of businesses with whom we may disclose information for outside marketing purposes:

  • Service providers that perform marketing services for us, such as mailing houses

Reasons For Disclosing
We may disclose information about you to companies that perform marketing services on our behalf to provide you with information about additional products and services.

Limitations on Disclosure
Here are the limitations we impose on the use of information disclosed to companies that perform marketing services on our behalf:

  • We only allow direct mail solicitations.
  • We do not allow telephone solicitations.

Contact Us
If you have any questions about our practices, please contact a Member Services Representative at (978) 374-4533. You may also write to us at:
Northeast Community Credit Union
P.O. Box 1479
Haverhill, MA 01831-2079
ATTN: Privacy